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Seller agreement

Draft document. A lawyer approves the final version before launch.

  1. The seller is the seller of the goods and is fully responsible for quality, safety, best-before dates, storage conditions and matching the description.
  2. The seller guarantees the goods are not expired, the date has not been altered, the packaging is intact, and the “old price” equals the shelf price.
  3. The seller compensates the platform for losses and costs if claims are made against it because of the seller's goods.
  4. The platform may remove listings, withhold refunds from payouts, and suspend or disable a seller under the product-control rules.
  5. Prohibited: alcohol, tobacco, medicines and supplements, baby food, raw meat, fish and eggs, goods without mandatory labelling, opened packaging.
  6. Minimum discount: box — 50%, item with expiry — 25%. Commission: boxes 15% (0% for the first 6 months), items 10% (0% for the first 3 months), wholesale 3–5%.
  7. Payouts weekly on Mondays, with an agent statement in the dashboard. Changes to this agreement are announced 14 days in advance.