Seller agreement
Draft document. A lawyer approves the final version before launch.
- The seller is the seller of the goods and is fully responsible for quality, safety, best-before dates, storage conditions and matching the description.
- The seller guarantees the goods are not expired, the date has not been altered, the packaging is intact, and the “old price” equals the shelf price.
- The seller compensates the platform for losses and costs if claims are made against it because of the seller's goods.
- The platform may remove listings, withhold refunds from payouts, and suspend or disable a seller under the product-control rules.
- Prohibited: alcohol, tobacco, medicines and supplements, baby food, raw meat, fish and eggs, goods without mandatory labelling, opened packaging.
- Minimum discount: box — 50%, item with expiry — 25%. Commission: boxes 15% (0% for the first 6 months), items 10% (0% for the first 3 months), wholesale 3–5%.
- Payouts weekly on Mondays, with an agent statement in the dashboard. Changes to this agreement are announced 14 days in advance.